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Facebook Showing the Wrong Image? Here’s How to Fix It

Facebook showing the wrong image? If you’re sharing a link to Facebook (or Twitter, or other websites using open graph) and it’s showing the wrong image (or none at all), here are step-by-step instructions to ensure all of your pages and posts display the correct image + how to fix the ones that aren’t:

STEP 1 – UPDATE THE IMAGE

There are 2 ways you can do this, with the Yoast SEO plugin, or without.

With Yoast SEO plugin

  • Install and activate the Yoast SEO plugin if you haven’t already
  • Open your Page or Post
  • Scroll down to the Yoast SEO Section near the bottom
  • Click the Social tab and upload a custom Facebook image that will be shared with your page or post (great for if you want your featured image to be displayed on your blog posts page but want to override the image that Facebook displays. You can also set a custom Title and Description that are displayed).

Without Yoast SEO plugin

  • Open your Page or Post
  • Check the Featured Image (click “Set featured image” and add an image if you haven’t already or remove the featured image and select a new the image if it’s incorrect)
  • Click Update

 

STEP 2 – CLEAR THE OLD IMAGE

  • Go to Facebook’s Debugger (you need to be logged in to Facebook in order to be able to use the tool).
  • Enter the URL of the Page or Post you just updated. Click the Debug button.
  • Note – If the image is not reflected correctly, click the “Scrape Again” button which can be found directly under “When and how we last scraped the URL” section.

 

Wondering why it was wrong in the first place?

If a URL has previously been shared on Facebook, Facebook remembers the information that was associated with that URL (like the image, title and description) even if was wrong or blank. That’s why it’s important to keep your information up-to-date- and use the debugger tool to ensure it’s displaying what you want and not what Facebook has “remembered”.

 

Troubleshooting

Updated your info and it’s still not displaying correctly? Click the “Scrape Again” button. You may have to do this several times. And even then it may not be enough. If not, it’s more than likely that you have a caching plugin installed on your website. Caching plugins display saved information in order to save time on page load. Great feature, but not if you’re trying to make updates. This means your website is showing cached (old) information to Facebook, which makes it impossible for Facebook to get the updated information. If you have a caching plugin installed on your website, clear the cache. If it’s still not working, get in touch with your website developer for further help.

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